An Internal documentation guide for your startup to grow & more

Welcome to the new members of the Growth Letter who have joined us since last Tuesday. I hope you are enjoying the content. Feel free to send me a message on LinkedIn with your ideas and thoughts.If you like the newsletter, share it with others.Today the Growth Letter published its 100th newsletter. It’s been an incredible journey, and I look forward to continuing to help businesses and people grow.

Today at a glance:

• Article: Investing in Internal Documentation

• Post: OKR Framework simplified

• Media: Conversational Chat with AI

• Tool: Find your exact buyer

• Framework: Hawthorne Effect

One Article:

Investing in Internal Documentation: A Brick-by-Brick Guide for Startups

David Nunez (an early hire at Stripe & Uber) shares his step-by-step playbook for establishing good internal docs habits at your startup. He unpacks his tested tactics for creating a culture of documentation, setting the quality bar, and keeping things organised.If you bet on documentation, the next stage in your company’s growth will significantly benefit from capturing bits of knowledge that would otherwise be lost.

One Post:

Borut Bolčina explains how the OKRs, KPIs & objectives and are aligned & broken down in the image above that is most suitable for explaining it to your peers. You can clarify how OKRs can improve performance management processes in environments where evidence-based management and balanced scorecards are also used.

One Media:

ChatGPT is an AI model that works conversationally. The dialogue format allows ChatGPT to answer follow-up questions, admit mistakes, challenge incorrect premises, and reject inappropriate requests.Here’s a peek into the chat with AI. It’s super exciting and fun.

There will always be a debate around AI, ethics, and work. Simple tools like this help in understanding the potential of AI and helping businesses achieve more.

One Tool:

Find your ideal customers & source hyper-targeted candidates with the first-ever AI-powered prospecting search engine. Exactbuyer does what it says, finds the exact target you want.

One Framework:

The Hawthorne effect refers to a tendency in some individuals to alter their behaviour in response to their awareness of being observed. This phenomenon implies that when people become aware that they are subjects in an experiment, the attention they receive from the experimenters may cause them to change their conduct.

You go through this daily at work, at home, and while using apps & internet. An example: 1) Browsing using the incognito mode that's partly because you care about your privacy but also because you know you'll be retargeted by ads related to the content you search. Why did you change your behaviour?

2) A study of hand-washing among medical staff found that when the staff knew they were being watched, compliance with hand-washing was 55% greater than when they were not being watched (Eckmanns 2006).

The Hawthorne effect applies across industries and temporarily provides insight into behaviour.

Tim’s Hiring Zone:

You can find growth-related jobs here.